What is that number?
Printable View
What is that number?
Well I just spent 30 minutes on the phone with them and they didn't have a clue about anything being shipped back to any warehouse and her best answer was it would be a couple of days because the warehouse in Forth Worth has received the electronic shipment information. She said it would be a couple of days and you should get phone.
This stuff is comical.
If it is the same person I talked to, I asked her after about an hour of arguing what cell service she had and she screwed up and told me Verizon. Imagine, being an AT&T rep and not having enough confidence in the company she works for by using another company for wireless service. Man, I had a field day with her on that one!
Well mine says it is delivered, so i have to go to the post office and pick it up, oops forgot I had to have delivered to home address.. Then I will find out this evening about what to do with this phone and canceling so I can get my number ported over to my Iphone 4. I just hope they have this fixed and we don't have to get new numbers, like our friend was told in Kingsport
I have looked at a couple that have said delivered and then a few that haven't and what I can't understand is mine was accepted at like 10 am on Dec 12th in Fort Worth and a buddy of mine his wasn't accepted until 4pm on Dec 12th and he has received his and I haven't.
Looks like I drew the short straw evidently that day and my back got left behind. Probably will be tomorrow.:coffeedrinker:
Also, a friend of mine just got his in the mail and it has an activation date of January 6th.
Got my new phone in today. The material enclosed said not to turn it on until Jan.6 2011 or you could mess it up, but be sure its fully charged before you cut it on.
We have been running 3G on my Iphone since week of Thanksgiving so I doubt it will mess up
I just called and had my phone activated. It went through with no problems. I called the AT&T number that was on the Welcome to AT&T packet. However, they give me this number, 1-866-895-1099 to call and activate my other lines. You may have to speak to the porting department to get your alltel number ported over, but calling that number should work. My phone is up and running with full 3G, no problems whatsoever yet.
So our numbers aren't already ported over???? Can't you do that with Verizon too, I just figured it would all come together.Quote:
Originally Posted by red66
It will probably work when you call the number I listed in my previous post. Where I just called the normal AT&T number I don't think she really knew what I was trying to do and sent me to the porting department who I think then connected me to that number that I posted. When you call that number it will ask you your 10 digit cell phone number, zip code and account holders last 4 SSN and then it activates for you. I am not sure if they had to do any actual porting or not.
My phone came........Mailman said after they were already out for delivery they had to go back and get 4 pallets worth. everything wouldn't fit on truck this morning
After you was complaining on facebook....
So are you already using your phone that AT&T provided? Also where do you all live that have the phones already?
Hey Hey Hey.....ok, yes I was. A LOT, probably evening whining a bit. But now I have my other two phones activated and guess which one is giving me trouble working, my iPhone. Gotta get that worked out now.Quote:
Originally Posted by 1inStripes
http://www.jerzeedevil.com/gallery/f...lson_haha2.jpgQuote:
Originally Posted by UTVols2
Got it fixed, didn't know you had to sync to your computer as well to register it. ONce I did that, booooooooom
Phones have arrived here. Letter says transition date of January 6.
never did get a notice that the phones had been shipped.
Don't worry about transition date just call number posted earlier and an automated service will activate your phone in 5 minutes. You will be set
Question about the iPhone:
I called the number for the automated activation just now and went through the steps; it said activation successful. I waited the 5 minutes required and turned on the phone. Currently the phone has no service, and I've received no confirmation text for activation.
Does the iPhone have to be synced to the computer first before it's actually ready to be used? I'm at work and dont have my personal computer here to sync to, to find out.
Yeah according to UTVols it does. I've never used one, but that would make sense that you have to.
Yep I sat there for 30 min waiting for it to show service so I called them back. They asked if I had synced with my computer and I said no and they said as soon as you do that it will ask you to register your iPhone and as soon as I did that it went nuts with text messages, etc. So once you do that you will be good to go.Quote:
Originally Posted by imported_elp6n
Got phones today, follow the directions to not turn it on and to fully charge it first. Only problem as soon as I plug it in to charge it turns itself on. I turned it off and guess what it turned itself back on instantly, so probably will screw up the activation.
Nah, mine did that too and were all activated just fine with the exception of iphone which I explained before, it was my fault for not syncing
Ours briefly turned themselves on too when starting the charge. Didn't have an effect - just had to do the same thing UTVols2 had to do and sync. Everything appears to be running smoothly.
Do all phones have to be synced with the computer or just the IPhones?
Just the iPhones to my knowledge. They have to be registered through the iTunes program.
Received my phones today,, all activated and working great..
Got our phones today. Not activated them yet, though.
Hearing some stories about people activating early and being charged a $200 ETF by Alltel. I don't know if it's true but it's hard to know anything for certain with all this crap.
I have been thinking about that a lot. Is Mobile Broadband Coverage the same as Mobile Coverage? The word broadband just implies to me it's just coverage for mobile internet and not phone. But I hope you're right about it. I don't want to be without coverage.Quote:
Originally Posted by red66
Mobile broadband is just another name for 3G (or HSPA, UTMS) coverage. AT&T promised the FCC, DOJ, etc. that they would build out 3G service in all of the buyout areas. If mobile broadband did not allow for mobile coverage then very few people around here would be able to use their phones right now. I have full bars of 3G service at my house and in Pennington Gap. Also, I haven't heard any reports of an ETF unless somebody tried to get out of their account altogether before activating. You can only get out of your account without an ETF within 30 days after your activation. They may even be going by the 30 days from Jan 6th, but I would say it's within your activation date.Quote:
Originally Posted by SBG
I've not been under a contract for about a year so that thought didn't cross my mind.Quote:
Originally Posted by SBG
Wonder how that could work? AT&T already bought Alltel in this area...
It is true, looked at my bill online today out of curiosity and "BAM"! There is the charge. Trying now to get hold of someone before I blow my top.Quote:
Originally Posted by SBG
Odd. The paper today says: "When the phones arrive, they'll have instructions on how to turn them on immediately. There's no need to wait for a specific date."Quote:
Originally Posted by centennialdawg
Let us know what you find out.
Which paper?
Just got off the phone with AT&T. It apparently is a glich with the computer system and they are working on clearing it up. I waited and watched my 200$ fee drop right off the bill. Mine is now fixed; however, I would suggest everyone call and do the same. It is happening to everyone, not just the oned on contract.
Coalfield
Got phones activated and working fine, checked bill no extra fee. Now my problem is I wanted to switch to Verizon cause ATT doesn't have any smartphones I really care for but at home last night I had full 3G signal where before I barely had enough to send and receive texts.
So, Do we go by what the letter said enclosed with the phone or do we just go ahead and start using it?
Go ahead and have it changed now.